Beauty & Skincare
Shade matching, routine building and ingredient questions answered by agents who know your formulations.
+28% pre-sales conversion
Industries
Category knowledge, not script reading
A shade-match question and a freight damage claim need different instincts. We staff and train squads around the category you actually sell in.
Fashion & Apparel
Sizing, fit and exchange flows handled so cleanly that returns stop being a margin problem.
-34% return rate
Home & Furniture
High-ticket, high-anxiety orders. Freight tracking, damage claims and white-glove delivery coordination.
4.9/5 CSAT on freight
Consumer Electronics
Tier-1 troubleshooting, warranty handling and RMA triage before anything reaches your engineers.
76% deflected from tier 2
Supplements & Wellness
Compliance-aware responses, subscription saves and dosage questions routed the right way every time.
-41% subscription churn
Subscription & DTC
Churn-save conversations, billing disputes and lifecycle touchpoints that keep MRR where it belongs.
+19% save rate
- 8
- E-commerce brands served
- 10
- Agents on the roster
- 704
- Conversations, 30 days
- 93.9%
- SLA attainment
Client results
Operators in your category
“We went from a 3-day email backlog to a clean queue in under three weeks. The part nobody warns you about is how much calmer the whole company gets when support is actually handled.”
3 days → 47 min
First response time
“Black Friday used to be the week we all dreaded. Helpry surged our squad from six to nineteen agents and we never went above a 4-minute chat wait. Nothing broke.”
19 agents
Peak surge capacity
“The monthly voice-of-customer report changed our roadmap. They showed us two product fixes that removed a third of our ticket volume permanently.”
-33%
Ticket volume, 2 quarters
Not sure your category fits? It probably does.
If you sell physical or subscription products online, we have almost certainly run a queue like yours. Tell us what you sell and we will tell you straight.
No contract · 14-day go-live · Cancel with 30 days notice